Terms & Conditions
Essential Reading
References to "we" or "us" shall be read as references to Sky Subscribers Services Limited.
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1. DEFINITIONS
Viewing Card: the card which will allow you to receive encrypted digital satellite services when used with a Box.
Box: an authorised satellite decoder using Sky's digital conditional access (encryption) system.
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2. THE VIEWING CARD
- (a) This Viewing Card acts as a key so that you can unlock (unencrypt) the encrypted digital satellite service(s) that you have chosen to receive. Having the Viewing Card does not mean you have a right to receive any service(s).
- (b) We continue to own the Viewing Card after we send it to you and you must return it when requested by us.
- (c) Only you may use the Viewing Card which we send you. You can only use the Viewing Card at your address which you have given to your service provider ("Address") and with the Box in which it is first authorised to receive encrypted digital satellite services. You must only use it for private viewing purposes. You must not use it for any commercial or business purposes or in any premises other than your Address unless you have an agreement with your service provider(s) that allows otherwise.
- (d) If you give your Viewing Card to someone else, we can make the Viewing Card invalid.
- (e) You must not tamper with the Viewing Card or use it for anything we do not authorise.
- (f) In order to continue to receive your service(s) without interruptions, your Viewing Card must be kept in your Box at all times and you will need to keep the Box connected to a mains supply and suitable satellite dish and in standby mode when not in use.
- (g) As part of the proper administration of the digital satellite platform, we shall be entitled to disclose your name, Address and the services you receive via the Viewing Card and its number to Viewing Card manufacturers and providers of digital satellite services for which your Viewing Card is enabled.
- (h) If your Box is connected to a telephone line, information may be passed from it to us and vice versa by telephone. Your service provider will give you at least one month's notice if you must pay for the necessary telephone charges.
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3. HOW LONG THE CARD IS VALID FOR
- (a) For security reasons, the Viewing Card will be replaced by us from time to time. If your service provider confirms that you are eligible to receive a replacement Viewing Card, we will try to send you a new one before the old one becomes invalid. We will advertise (on the television screen, or in writing) when Viewing Cards are to be replaced.
- (b) We may make the viewing Card invalid if it is necessary to protect the security of Sky's conditional access system or if we believe you are using the Viewing Card in ways which we, or your service provider, have not authorised, or where it is otherwise reasonable for us to do so.
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4. LOST STOLEN OF MALFUNCTIONING CARDS
- (a) If your Viewing Card is lost, stolen or damaged, or faulty, you must tell the provider of any services you receive immediately. Details of how to contact the provider of any services you receive can be found in the Sky guide (under "Services"). You may be charged for the cost of replacing your Viewing Card if it is lost, stolen or damaged.
- (b) If your Viewing Card is damaged or faulty and you return your Viewing Card, it will be replaced free of charge if it had a defect when it was supplied to you. If the card is faulty or damaged in any other way, or you do not return the faulty Viewing Card, or if it is lost or stolen you may be charged the cost of replacing it. We will make invalid any Viewing card that is damaged or faulty and is replaced or is lost or stolen.
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5. LIABILITY
We will not be liable for:- (a) any fault in a Box or other receiving equipment you use;
- (b) any fault in your Viewing Card caused by you tampering with it, your negligence or failure to follow our instructions or these Conditions;
- (c) use of a Viewing Card with any decoding apparatus, which we do not authorise;
- (d) any loss or damage caused by us or our employees or agents in circumstances where:-
- (1) there is no breach of a contractual obligation or legal duty of care owed by you by us or by any of our employees or agents; or
- (2) such loss or damage is not a reasonably foreseeable result of any such breach.
- (e) any loss or damage caused by us or our employees or agents to the extent that such loss or damage or any increase in loss or damage results from any breach by you of these Conditions.
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6. TERRITORY
- (a) The Viewing Card must be used only in accordance with any territorial restrictions of your service provider, in no circumstances should this be used outside of the United Kingdom of Great Britain and Northern Ireland, Isle of Man, the Channel Islands or Republic of Ireland.
- (b) Any change of Address must be notified to the provider of any services you receive immediately.